Winter Garden · Est. 2004 · CAC1817432
Repair, replacement and maintenance for homes and light commercial buildings from Winter Garden to Clermont. Your call goes to the branch closest to your ZIP code, not to a call center three states away.
20°F split. The coil is pulling heat out the way it should.
The short answer
Citrus Ridge Air & Heat is a family-owned heating, ventilation and air-conditioning contractor based at 13721 W Colonial Dr in Winter Garden, Florida. Founded in 2004, the company runs five branches — Winter Garden, Clermont, Ocoee, Horizon West and Apopka — staffed by 38 NATE-certified technicians under Florida license CAC1817432. It handles residential air conditioning and heat-pump repair, full system replacement, humidity and indoor-air-quality work, ductwork and light commercial service across west Orange and south Lake counties, with same-day dispatch from 7 a.m. to 10 p.m. and a 24-hour emergency line at 407 555 0143.
Where we keep trucks
The work
We are not a home-services marketplace and we do not sub the install to whoever is free on Thursday. Every truck is ours, every tech is on our payroll, and the same crew that repairs your system is the crew that replaces it.
Capacitors, blower motors, contactors, TXVs, reversing valves, leaks and drains. We quote the part and the labor before the truck door opens.
$89Diagnostic, waived with repair
Manual J load calculation, permit pulled, old unit hauled off, and a full day of two techs. Sizing by square footage is how you end up with a system that never dehumidifies.
$6,800Installed, before utility rebates
Two visits a year, spring and fall. Coil cleaned, drain flushed, capacitors tested, static pressure measured. Priority dispatch when it dies in July.
$19Per month, cancel anytime
Why the five shops matter
Most “multi-location” HVAC companies are separate dealers sharing a logo and a website. We are one company with five addresses: the same warranty, the same pricing sheet, and the same dispatch software in every branch. If the Winter Garden shop is slammed on a Saturday, the Ocoee board sees it and sends a truck.
That is also why our emergency line is answered by a person in the county, not a script in a call center.
The process
The board routes by ZIP and current truck position, so the closest tech gets it. You get a name and a cell number, not a ticket number.
A two-hour arrival window, and a text when the tech leaves the previous job. If we are going to be late, you hear it from us first.
$89 to find the fault. You see the readings, the part number and the total before anything is opened or replaced.
If the part is on the truck, it is fixed that visit. If it is not, you get the part, the price and the day it lands — in writing.
Comfort Club
A dirty coil and a clogged drain cause most of the July failures we see, and both are preventable in about forty minutes. Two visits a year, on our schedule, before the season turns.
$19per month · cancel anytime
Straight answers
A diagnostic is $89 and is waived when you approve the repair. Most residential repairs land between $180 and $1,400, with the typical call near $420 for a capacitor, contactor, blower motor or drain problem. You see the reading, the part number and the total before anything is opened.
Replacement runs $6,800 to $14,500 installed, before utility rebates: a single-stage 2-ton system sits at the bottom of that range and a variable-speed system with new ductwork sits at the top. That price includes the Manual J load calculation, the permit, the thermostat and haul-away. Financing starts at $118 per month on approved credit.
We run trucks from five branches covering 34787, 34786, 34734, 34761, 34711, 34714, 34715, 34753, 32818, 32836, 32703, 32712 and 32768 — Winter Garden, Horizon West, Ocoee, Clermont and Apopka. Addresses outside those ZIPs are still served with a travel line item quoted before the call is booked.
One day for a standard changeout, with two technicians on site. We pull the permit first, so the inspection happens after the work rather than holding it up. Additions, attic conversions and duct replacement can run into a second day, which is quoted up front.
Same day for calls placed before 4 p.m. in 34787, 34786, 34761 and 34711. Emergencies — no cooling above 88°F indoors, water on the ceiling, a burning smell — jump the queue and get a two-hour window. Outside the core ZIPs we still come, with the travel quoted up front.
Not before 10 p.m., and never for Comfort Club members. After 10 p.m. there is a flat $149 after-hours dispatch that includes the first hour; the repair itself is priced from the same sheet you would see at noon.
We run the five-year math with you: current repair cost, expected efficiency loss, refrigerant type, and what a new system would save on your actual power bill. Below about $2,500 in repairs on a 12-year-old R-410A system, repair usually wins. Above it, replacement does. We will tell you which side of that line you are on, even when the answer is “do nothing this year.”
Carrier and Trane for most homes, Mitsubishi for ductless and multi-zone, and Rheem for rental and light commercial. We service every brand, including the ones we do not sell.
On every changeout, in Orange, Lake and Osceola counties. A contractor who skips the permit is also skipping the inspection, and that becomes your problem at resale. Ask for the permit number; we put it on the invoice.
No cooling, no waiting
One number reaches all five shops, 24 hours a day.